Types of process automation include repetitive, fixed types, where a process is repeated over and over again for maximum efficiency (as in the case of many types of manufacturing automation). Manufacturing processes can also be automated where there is a need for flexibility by programming and reprogramming automation as required (for example, in pharmaceutical or food and drink manufacturing). Here, products are typically produced in batches. Reprogramming the system or machine tool allows a new type of product to be quickly introduced with minimal disruption.
In today’s digitalised economy, processes are also being automated using software. For example, by using digital technology, it is possible to automate tasks that are time-consuming to do manually. An example might be using a computerised maintenance management system to collect and analyse data from production machinery (learn more about robotics for maintenance). The software will store the data, generate automatic requests for maintenance to be carried out, and schedule the resources for the work.
Regarding software, there’s also RPA robotic process automation to consider. What is robotic process automation? It’s a type of automation where software ‘robots’ are used to mimic human actions to automate tasks in a digital environment. A robotic process automation example in the supply chain is processing large volumes of purchase orders, invoices, and consignments automatically.
Much like physical robotics, this robotic automation process is suited to applications where there is a lot of arduous and time-consuming work to be carried out. As many of these activities can be automated, it frees up people to focus on tasks that are more complex or add greater value to the business. Robotic process automation tools include software that helps automate digital tasks and execute business processes. A common example is a chatbot that interacts with a customer visiting a website.